Privacy Policy

Last updated: July 24, 2026

1. Introduction

At Roma Trend («we,» «our,» or «the company»), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy describes how we collect, use, store, and protect the information of users who visit or make purchases through our website (https://usa.romatrend.com).

By accessing or using our services, you accept the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Contact Information

  • First and last name.
  • Email address.
  • Phone number.
  • Billing address.
  • Shipping address.

Order and Transaction Information

  • Purchased products.
  • Purchase history.
  • Information related to returns or refunds.
  • Payment method used.

Technical and Browsing Information

  • IP address.
  • Browser type.
  • Device used.
  • Operating system.
  • Pages visited and time spent on the site.
  • Information obtained through cookies and similar technologies.

Communications

Information you provide when contacting our customer service or communicating with us by any other means.

3. How We Collect Your Information

We may collect information:

  • Directly from you when you make a purchase or complete forms on our website.
  • Automatically through cookies, tracking technologies, and web analytics tools.
  • Through service providers participating in payment processing, order fulfillment, and marketing services.

4. Use of Information

We use your personal information to:

  • Process and deliver orders.
  • Manage payments and refunds.
  • Provide customer support.
  • Verify buyer identity when necessary.
  • Improve the browsing and shopping experience.
  • Detect fraudulent or suspicious activities.
  • Comply with legal and regulatory obligations.
  • Send communications related to orders and user accounts.
  • Send promotions, discounts, news, and commercial communications when permitted by applicable law or when the user has granted consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and display relevant advertising.

These technologies may collect information regarding pages visited, products viewed, interactions with advertisements, and browsing activity. Users can configure their browser to decline or delete cookies, though some site features may be affected.

6. Analytics and Advertising Tools

We may use third-party tools to analyze traffic and display personalized advertising, including Meta Pixel (Facebook and Instagram), Google Analytics, Google Ads, and TikTok Pixel. These tools collect information in accordance with their respective privacy policies.

7. Sharing of Information

We do not sell personal information to third parties. We may share information only when necessary to operate our business, including payment processing providers, shipping/logistics companies, marketing platforms, web hosting providers, and competent authorities when legally required.

8. Information Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or improper disclosure. However, no electronic transmission or storage system can guarantee absolute security.

9. Data Retention

We will retain personal information for the period necessary to process orders, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our terms.

10. User Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise any of these rights, contact us at info@romatrend.com.

11. Minors

Our products and services are intended exclusively for individuals over 18 years of age. We do not knowingly collect personal information from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

13. International Data Transfers

Your information may be stored or processed on servers located outside your country of residence. We take reasonable measures to ensure compliance with applicable data protection laws.

14. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be published on this page indicating the date of the last update.

15. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@romatrend.com
Legal Representative: Rodrigo Granados Martinez (Persona física con actividad empresarial)
Address: Cda. Jose Maria Vilaseca Mza 18 A Lt 21, Col. Rancho Las Nieves, C.P. 56335, Chimalhuacan, Estado de Mexico, Mexico
Brand: Roma Trend

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